Terms and Conditions

These products are for sale exclusively to patients of The Medspa – Old Wethersfield. If you are not currently a patient, please call 860-506-0050 to schedule an appointment.

Our Subscription program was designed to prevent interruptions in your supply of your medical skin care in order to maximize your results per instructions from your skin care provider. If you select the Subscription purchase option, the following terms and conditions will apply to your purchase:

You authorize us to automatically place and ship future orders for your selected Subscription items according to the frequency shown during your initial purchase. Payment for each subsequent shipment will be automatically charged to the same credit card that you used for the initial purchase, unless you notify us otherwise. By proceeding with your Subscription purchase, you acknowledge and agree that The Medspa – Old Wethersfield will not obtain additional authorization from you for each future shipment. In addition, you do not hold The Medspa – Old Wethersfield responsible for any overdraft charges or fees which you might incur during the ongoing Subscription program. If you choose to cancel an active Subscription order, you can do so from your Subscription cart, but you must do so 48 hours before the next shipment date indicated in your Subscription cart.

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of The Medspa – Old Wethersfield. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of The Medspa – Old Wethersfield.

The Medspa – Old Wethersfield reserves the right to update or revise these Subscription Terms and Conditions at any time.

Return Policy

The Medspa – Old Wethersfield is dedicated to providing you with the very best in medical-grade skin care products.  If you’re not completely satisfied with a product for any reason, please contact your skin care provider within 30 days of your purchase. We’ll be happy to discuss your concerns and help you get the most out of your product.

If we’re unable to find a solution that works for you, we’ll gladly arrange a return or exchange. All returns and exchanges must be made within 30 days of the purchase date. To get started, send us a quick email at [email protected] or give us a call at 860-506-0050.

Shipping Policy

We will ship your order to arrive within 5-8 business days from when you place it. In the event of an unexpected out of stock or other order interruption, you will be contacted by one of our staff. We ship USPS at a flat rate of $5.99.